ETI-GB welcomes suggestions, observations, information requests, and formal complaints from beneficiaries, partners, contractors, and the general public. All submissions are treated confidentially, and anonymous reporting is allowed.
Send Feedback or Register a Complaint
Your voice matters. All feedback and complaints are reviewed by the Programme Coordination Unit and replied to within 7 working days. Anonymous submissions are accepted.
Other ways to reach us
You can also write directly to feedback.complaint@etigb.com.pk and attach any supporting material that helps explain the issue.
Programme Coordination Unit
House No. 04, River View Road, Chinar Bagh, Gilgit, Gilgit-Baltistan.
Phone: +92 (5811) 922550-3
What happens next?
- Receipt is acknowledged automatically by email if you provide an address.
- A Programme Officer reviews most submissions within 7 working days.
- Complaints can be escalated and tracked through the relevant office.
Regional coordination units
- Baltistan: Patwal Olding Road, near Agha Hadi Chowk, Skardu · +92 (5815) 920152-3
- Diamer: Molana Baqi House, Tawheedi Colony, Chilas · +92 (5812) 920225-6