Your feedback helps us serve communities better. ETI-GB welcomes suggestions, observations and formal complaints from beneficiaries, partners, contractors and the general public. All submissions are confidential and you may submit anonymously.
Send Feedback or Register a Complaint
Your voice matters. All feedback and complaints are reviewed by the Programme Coordination Unit and replied to within 7 working days. Anonymous submissions are accepted.
Other ways to reach us
You can also write to us directly at feedback.complaint@etigb.com.pk with a clear subject line indicating your purpose, and attach any supporting documents.
Programme Coordination Unit
House No. 04, River View Road, Chinar Bagh, Gilgit, Gilgit-Baltistan.
Phone: +92 (5811) 922550-3
Regional offices
- Skardu Region: Baltistan Division ΓÇö covering Skardu, Shigar, Ghanche, Kharmang.
- Gilgit Region: Gilgit Division ΓÇö covering Gilgit, Hunza, Nagar, Ghizer, Astore.
- Diamer Region: Diamer Division ΓÇö covering Diamer and Chilas areas.
What happens next?
- Within 24 hours: receipt of your message is acknowledged by email.
- Within 7 working days: a Programme Officer reviews your message and replies.
- For complaints: a Grievance Redress Officer is assigned and you are kept informed at every step.